Transit times

All orders are dispatched from our wonderful San Francisco warehouse. We will have your order on the way to you within 24 hours after purchase! Depending on where you live, delivery usually takes 3-4 days.

Returns

We make this easy for you. If you don't like Mask, you don't pay. We won't make you return the product(s) as we know this is a bit of a hassle. We just simply refund you.

Returns (orders over $100)

Simply get in touch with us and we can let you know how to return the item for a full refund. Items must be returned within 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace or refund items if they are defective or damaged. Please email us if there is an issue with your order. 

International Orders

We currently don’t ship outside the US but we are working on it so hold tight!

Shipping Cost

Shipping is only $4.49. However, most customers take advantage of our complimentary FREE shipping with orders over $30.

Is My Order Secure?

Absolutely. Privacy is of major importance to us. Our site and shopping cart is operated by Shopify. Shopify provides the most reliable and secure shopping cart available. Credit card and order data is encrypted and secure. Shopify is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure.

Have A Question?

Please email us. We are only too happy to help!

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