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mask faq

 

 

So, you want to know a bit more? Well, you seem like a curious one. Just the type we like around here.  

Let’s get down to business!  

Where are your nifty little products made?

Our bottles are skilfully hand mixed and poured by our stink-busting experts at Mask HQ, in Byron Bay, Australia. We’ve been doing it ourselves for 2 years now to improve quality control and maintain our best formula so you can blast away even the smelliest of boo boos.


 

So, what’s your formula?

Ahh, now that would be telling wouldn’t it? It’s funny how we often get asked by people if they can come and ‘visit our HQ’. We would love to meet you all, but we politely decline as we do keep our secret formula locked away in a vault. But what we can tell you is there are no parabens, phthalates, or harsh chemicals. And we use the finest essential and fragrance oils from Australia. Because we know you love them.

 

 

How long will a bottle last me?
Each bottle contains up to 560 sprays. Our customers usually use between 3-6 sprays per visit. On average, 4 times more economical than the equivalent volume aerosol.

 

 

Is there a shelf life for Mask?
Fragrances may lose their potency slightly after 12 months but as a general rule, no.

 

 

Are your sprays harmful to the environment?
That’s a good question! Mask has no detrimental impact on the environment and is a very low aquatic toxicity concern.


 

Septic Tanks?
Sure, you’re fine to go ahead and use Mask. It won’t affect the hard-working bacteria in your tank. 

 

Is my order secure?

You betcha. Your privacy is of major importance to us. Our site and shopping cart is operated by Shopify. Shopify provides the most reliable and secure shopping cart available. Credit card and order data is encrypted and secure. Shopify is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure.

 

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