Shipping FAQ

Don’t see your question here? Email us at hello@maskco.com and we’ll help you!

Shipping is a flat fee of $12.95 across Australia. Shipping is free for orders over $100. Due to several of our products being classified as dangerous goods for air freight, we are unable to ship them via Express Post.

Please see our refunds & returns policy HERE

All orders are dispatched from our Tweed Heads warehouse. We dispatch within 48 hours however, please expect longer dispatch times during sales and busier periods.

Email us at hello@maskco.com and we look into this for you ASAP.

Australia Post.

Hang tight! Our Express Post service will resume in the coming weeks.

Unfortunately not, however, Mask products are available from our third-party sellers in the US.