Shipping FAQ
Don’t see your question here? Email us at hello@maskco.com and we’ll help you!
Shipping is a flat fee of $12.95 across Australia. Shipping is free for orders over $150. Due to several of our products being classified as dangerous goods for air freight, we are unable to ship them via Express Post.
Shipping is a flat fee of $25 NZD to New Zealand. Shipping is free for orders over $150 NZD.
Please see our refunds & returns policy HERE
All orders are dispatched from our Murwillumbah warehouse. We dispatch within 48 hours however, please expect longer dispatch times during sales and busier periods.
Email us at hello@maskco.com and we look into this for you ASAP.
Australia Post.
Hang tight! Our Express Post service will resume in the coming weeks.
Yes, we also ship to New Zealand. Additionally, mask products are available through our third-party sellers in the United States.
